Kuver Booking Terms

A quote is an offer based on the details you supply. It is not a confirmed booking until we accept it and you receive a booking reference. Availability, vehicle class and price can change if the details change.

• Give an accurate pickup point, destination, passenger count and luggage
• Be ready at the agreed time and follow any airport meeting instructions
• Keep your booking reference and our telephone number to hand
• Tell us promptly if a flight, train or address changes

Waiting beyond the allowance shown on your quote or confirmation may be charged. Additional stops must be agreed before confirmation where possible. If nobody is present at pickup after a reasonable wait, the journey may be treated as a no-show under the charges shown for that booking.

Contact Kuver with your booking reference to change or cancel. Deadlines, fees and refunds are those stated on your confirmation and in any fare notes attached to the quote. We will not invent a universal free-cancellation window on this page.

Email contact@kuver.co.uk or call 01293 974097 with your booking reference, the date of travel and what went wrong. We will look into the journey using the details we hold. Do not include unnecessary passenger addresses in public reviews.