Privacy Policy

1. Information We Collect

When you use our app, we may collect the following data:

→ Personal Information:

• Name
• Phone number
• Email address
• Profile picture (optional)

→ Location Data:

• Real-time location during booking and rides
• Pickup and drop-off addresses

→ Payment Information:

• Billing details (if using card or wallet)
• Transaction history

→ Usage Data:

• App activity
• Ride history
• Device type and operating system

2. How We Use Your Information

We use your information to:

• Book and manage your rides
• Connect you with nearby drivers
• Send you ride updates and notifications
• Improve app performance and user experience
• Provide customer support
• Comply with legal obligations

3. Data Sharing

We may share your data with:

• Drivers: For pickup and drop-off coordination
• Payment processors: For secure transactions
• Authorities: Only when legally required (e.g., fraud investigation, law enforcement)

We do not sell your personal information to third parties.

4. Your Choices

• You can access and update your personal information in the app.
• You may opt out of promotional messages at any time.
• You can disable location access via your device settings (may limit app functionality).

5. Data Security

We use secure servers, encryption, and strict access controls to protect your data. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information as long as your account is active or as needed to comply with our legal and operational obligations.

7. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be notified within the app or via email.

Usage of Information

To deliver accurate, secure, and seamless ride experiences, KUVER uses trusted third-party services, also known as data providers, including:

• Maps and Location Services (Google Maps)
• Payment Gateways (for secure transactions)
• SMS & Notification Services (for real-time updates)
• Analytics Services (to improve app performance)

These providers may collect limited technical or usage data as required for their services. We only work with vendors who comply with privacy and data protection laws.

Your personal data is never sold or shared without your consent.

Security Of User Data

Location Information

To help you book rides quickly and accurately, KUVER collects and uses your real-time location when the app is in use.

Why We Collect Location:

• To show your current position on the map
• To suggest nearby pickup points
• To match you with drivers close to you
• To provide accurate fare estimates and ETAs
• To improve route tracking during rides

Your Privacy Matters:

• Your location is only shared with drivers during an active ride
• We do not track your location when the app is closed or not in use
• We do not sell your location data to anyone

How It Works:

• You must enable location permissions for full app functionality
• You can also enter your pickup point manually if you choose not to share location.

By using the passenger app, you consent to sharing your location while booking and during your ride to ensure a smooth and safe experience.

Copyright and Security

© KUVER, All Rights Reserved.

This app and its entire content—including but not limited to the design, logo, name, text, graphics, icons, software, and functionality—are the intellectual property of KUVER.

Unauthorized copying, reproduction, distribution, modification, or use of any part of this app is strictly prohibited and may result in legal action.

KUVER and its associated branding are protected trademarks and may not be used without prior written permission.